Call Us

+61 2 9299 4999

Certificate II in Financial Services FNS20115



Course details main image CII acct

This qualification is intended to meet the financial literacy and basic financial skill needs of Australian Businesses or new entrants wishing to build potential pathways into the industry, particularly through VET programs.


  • Customer Service Trainee
  • Sales Clerk


Duration: 4 terms (24 weeks)

Assessment: Assignments

Course fee: $2,800

Study mode: On Campus - 20 hours per week

Nationally recognised, Australian Qualifications Framework standards, CRICOS 086413A

Start date: at the beginning of each term


Academic (preferred): • Vocational experience assisting in a range of work settings without a formal qualification • Completed Year 10 or overseas equivalent

English: Minimum score of IELTS 5.5 or equivalent (please refer to the DIBP website) or an English proficiency of intermediate level or above from any NEAS accredited ELICOS provider.


Module 1 - Micro Business and Savings

In this module students will develop a small business idea. Students will learn how to conduct a competitor analysis, identify gaps in the market and complete a basic business plan and budget. Students will also conduct a self-assessment to determine what skills they will have to learn to run a successful business.

Module 3 - Financial Services Industry

In this module students will learn the key features of the financial services industry, the way it operates and the various industry codes of practice. Students will also learn valuable communication techniques, business technology and how to work effectively in a team environment.

Module 4 – Financial Systems and Taxation

In this module students will learn the role of taxation in the Australian economy, including why and how tax is levied and collected, types of taxes paid by business and individuals and its impact on investment choices. This module also describes the financial systems and markets operating in Australia, including identifying the main participants in financial markets, key factors that influence the Australian economy and the role of financial regulators.

Module 5 – Workplace Safety Procedures

In this module, students will learn all aspects of workplace safety including: the difference between hazards and risks and the process of hazard identification and risk reduction. Students will then be able to explain emergency procedures for fires, be able to define the meaning of commonly used hazard signs and safety symbols as well as duty holder responsibilities.
What You Get

  • Engaging Lessons
  • Project Based Learning
  • Flexible Timetable