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Diploma of Leadership and Management



Course details main image Dip LM

This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.


  • Legal Practice Manager
  • Operations Manager
  • Corporate Services Manager
  • Business Development Manager
  • Public Sector Manager


Duration: 8 terms (48 weeks)

Assessment: Assignments

Course fee: $5,600

Study mode: On Campus - 20 hours per week

Nationally recognised, Australian Qualifications Framework standards, CRICOS: 0101644

Start date: at the beginning of each term


Academic (preferred): • Certificate IV in Business or Other relevant qualification • Completed Year 11 or overseas equivalent

English: Minimum score of IELTS 5.5 or equivalent (please refer to the DIBP website) or an English proficiency of intermediate level or above from any NEAS accredited ELICOS provider.


Module 1 - Risk Assessment

This module describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The module also covers managing risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.

Module 2 – Managing Human Resources

This module describes the execution of tasks associated with the recruitment cycle and how recruitment and selection practices fit with other human resources functions such as managing the performance of staff who report to them directly. Development of key result areas and key performance indicators, coupled with regular and timely coaching and feedback.

Module 3 - Implementing your Plan

This module covers the organisation’s continuous improvement systems and processes. It covers systems and strategies to actively encourage the team to participate in the process, monitoring and reviewing performance, and identifying opportunities for further improvements. How to monitor and obtain feedback on own work performance and access learning opportunities for professional development.

Module 4 – Diversity in the Workplace

This module describes the skills and knowledge required to establish and develop a professional mentoring relationship with an individual in a workplace. We also look at the behaviours, skills and knowledge required to lead a diverse workforce. It covers identifying, analysing and engaging with a diverse workforce to maximise the benefit of diversity to the organisation.

Module 5 – Identify and Manage Risk

This module describes the skills and knowledge required to identify risks and to apply established risk management processes to a defined area of operations that are within the responsibilities and obligations of the role.

Module 6 – Promote Innovation

This module describes the skills and knowledge required to be an effective and proactive member of an innovative team. This module also describes the skills and knowledge required to determine individual and team development needs and to facilitate the development of the workgroup.

Module 7 – Managing Your Clients

This module describes the skills and knowledge required to advise, carry out and evaluate customer service strategies as well as how to manage an ongoing relationship with a customer over a period of time. This includes helping customers articulate their needs and managing networks to ensure customer needs are addressed.

Module 8 – Business Networks

This unit describes the skills and knowledge required to establish, maintain and improve client relationships and to actively participate in networks to support attainment of key business outcomes. We also cover the skills to develop and maintain effective work relationships and networks required by workers within an organisation as well as freelance or contract workers.

Module 9 – WHS Policies and Procedures

In this module students will learn the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.

What You Get

  • Engaging Lessons
  • Project Based Learning
  • Flexible Timetable


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We have eight intake dates every year. Make sure you fill out the enrolment form and start your enrolment procedure.


02 March 2020