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Certificate III in Business


BSB30115
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COURSE DESCRIPTION

bridge bc-certificate III-business

The qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.

CAREER OUTCOMES:

  • Customer Service Adviser
  • Data Entry Operator
  • Word Processing Operator
  • Payroll Officer
  • Typist
  • Word Processing Operator

KEY FEATURES

Duration: 8 terms (48 weeks)

Assessment: Assignments

Course fee: $5,200

Study mode: On Campus - 20 hours per week

Nationally recognised, Australian Qualifications Framework standards, CRICOS 086810K

Start date: at the beginning of each term

ENTRY REQUIRMENTS

Academic (preferred): • Certificate II in Business or Other relevant qualification Completed Year 10 or overseas equivalent

English: • Minimum score 5.5 or equivalent • English proficiency or intermediate level • Above from any NEAS accredited ELICOS

MODULES

Module 1 - Customer Journey

In this module students will practice the communication skills used to establish rapport and build relationships with customers. Students will also learn how to handle formal and informal negative feedback and complaints from customers. Issues of cross cultural diversity will also be covered.

Module 2 – Office Administration

In this module students will learn to manage and maintain the organisation’s knowledge management and document management systems. This involves the management of work processes and digital data and documents.

Module 3 - Managing Finances

Students will learn to prepare and process routine financial documents, prepare journal entries, post journals to ledgers and extract a trial balance and interim reports. Students will also learn routine financial calculations and transactions such as GST, simple interest, compound interest, basic loan calculations and depreciation schedules. A must for small business!

Module 2 – Office Administration (continued)

In this module students will develop the skills and knowledge required to use advanced functions of spreadsheet software to complete business tasks and to produce complex documents. Student will also learn to design and produce electronic presentations for speakers, for self-access and online access.

Module 4 – Small Business Start-Up

In this unit students will develop their own small business ideas. Students will learn how to conduct a competitor analysis, identify gaps in the market and complete a basic business plan and budget. Students will also plan, draft and finalise basic documents.
What You Get

  • Engaging Lessons
  • Project Based Learning
  • Flexible Timetable

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We have eight intake dates every year. Make sure you fill out the enrolment form and start your enrolment procedure.

HURRY UP! NEXT INTAKE DATE

26 June 2017

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